Starting 9/16/2025 our customer service representative will be out of the office for an undetermined amount of time. Sales will not be processed and voicemails will not be tended too. During this absence please submit all concerns or correspondence to Orders@leosonstintl.com. These messages will be addressed in the order they were received, please do not leave multiple messages as this will delay the process once our customer service representative has returned.
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Return to Help Index| Pricing and Billing | |
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| I have a question on my charges. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. | |
| I need a copy of my receipt/invoice. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. | |
| When will my credit appear on my account? | |
| Credits usually take 7-10 business days from the time we receive your item(s). | |
| When will my credit card be charged? | |
| Your credit card will be charged within 24 hours prior to shipment of your item(s). | |